We are currently in-network with the following insurance providers:

• Aetna

• Blue Cross and Blue Shield

• Cigna

• United

• UMR

We are currently in-network with the following managed care and tailored health plans:

• Alliance Health

• Carolina Complete Health

• Healthy Blue

• United Community Health

• Vaya Health

• Well Care

If you do not have insurance or we are not in-network with your current insurance plan, we are pleased to offer private pay options for services. We set our fees in accordance with reasonable and customary rates for our region, based on ongoing market research. Rates are subject to change, and families will be notified in advance of any adjustments. We are committed to transparency and will always communicate clearly about any updates to our fee structure.

For families who prefer added flexibility and savings, we also provide package options. These packages allow you to purchase sessions in bulk at a discounted rate—making ongoing support more accessible and affordable. Contact us at admin@ccptnc.com to learn more about our current rates and available packages.

If Caring Connections is out-of-network with your insurance plan, we are happy to provide superbills for families who wish to seek reimbursement through their out-of-network benefits (if applicable). A superbill is a detailed receipt that includes all the necessary information your insurance company may require for processing claims.

Please note that families are ultimately responsible for all session fees at the time of service. As the out-of-network provider, our practice would not communicate directly with your insurance company or handle any claims on your behalf. We recommend contacting your insurance provider in advance to understand your out-of-network coverage and reimbursement procedures.

Caring Connections is an approved provider with the North Carolina Education Assistance Authority (NCSEAA). North Carolina’s Education Student Accounts (ESA+) scholarship provides funds for North Carolina families that can be used to pay for education and other support services for children with disabilities.

To learn more, visit their site here.